Sail Internet

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4.6

( 8 reviews )

IT Services & Computer Repair, Internet Service Providers, Telecommunications

Open 08:00 AM - 10:00 PM See Hours

115 Everett Ave, Palo Alto, CA 94301, United States

+1 8444-388-484.0

Introducing Sail Internet, a renowned brand in the realm of internet service providers. With a commitment to providing fast and reliable internet connection, Sail Internet has earned a reputation for delivering exceptional service to its customers. Boasting a team of dedicated professionals, the brand strives to ensure uninterrupted connectivity to meet the varying needs of both residential and commercial clients. Sail Internet understands the impact of reliable internet on daily activities and aims to empower individuals and businesses by offering cutting-edge solutions and top-notch customer service. With a focus on innovation and customer satisfaction, Sail Internet continues to position itself as a leading player in the industry. Experience the difference with Sail Internet and join a growing community of satisfied customers enjoying seamless internet connectivity.

Amenities and More

Wheelchair-accessible entrance
Wheelchair-accessible car park
Online appointments

Reviews

4.6/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

James leblanc

March 22, 2024

Have been using Sail Internet for years. Very good customer service. Always give notifications before they do maintenance in the midnight. When emailing them with issues, always give quick responses, or a live person answering your call without long wait time. Only drawback is the internet speed not very stable. Sometimes faster, sometimes slower

Deona stewart

March 22, 2024

Recently switched to Sail Internet and I'm impressed! The connection speed is consistently fast. The customer services is amazing.They're responsive, knowledgeable, and seem to care about customer satisfaction. Pricing is competitive.In summary ,Sail internet is reliable.

Contributions from honestly name a better place if you have one

March 22, 2024

I’m very happy with Sail Internet. I finally broke free from $95/mo unlimited plan from Comcast. I have been using the Sail Internet for the last six months. Sail Internet delivers ~400G download bandwidth which is more than what I need at almost half the cost compared to Comcast. The installation was fast and the installer was professional and courteous. I’d highly recommend Sail Internet.

Oliver carter

March 22, 2024

Sail made the transition from Xfinity seamless. Installer was here less than 30 minutes, most of which was just making sure the internal wiring was connected properly to their equipment. No reconfiguration was required on any of my equipment. Practically plug and play. As for performance, download speeds match what I had with Xfinity (modem limited to 800 mb/s), now getting 850+. Upload speeds went up from 25 mb/s to 600!!! Pricing is very competitive and certainly much less expensive if you want to compare like service with other providers. No downtime since installation on 12/19… and counting. If Xfinity forces you into a two-year agreement to get their best pricing and you can’t commit, consider there are no contracts with Sail. Quite an advantage for a mobile world.

K reed

March 22, 2024

Speed connection is good for the price of the service but there's no option available for higher speeds, the reason for one less star. Often the speed would drop then we'd have to unplug the unit, wait a couple of minutes and we're back again, no biggy. Customer service and their responses are A+++ for sure.

Chris hoekstra

March 22, 2024

I recently switched to Sail Internet from Xfinity. Within a few days after signing up, my Sail Internet was working. The installation itself took a few hours. The technician did very well. He had to drill a hole from the outside into the house to run the cable. The job was very professional. However, once running, the signal quality is spotty. Mostly, I only got about 150M/sec instead of the promising 200M/sec. Furthermore, at times there were some big degradation.

Anthony n

March 22, 2024

I love having Sail Internet. For a great price and amazing customer service, other companies just can’t beat it. I’ve had Sail Internet for almost 5 years and I have never had bad experience.

Robert jones

March 22, 2024

We are so happy Sail became available in our area. The installation service was really efficient and fast. The sales and installation team were very clear about the cost, the install process and the signal is great. We have not had any issues with speed or with the signsl dropping. We recommend Sail!!